I graduated from Obafemi Awolowo University (OAU) in 2019. I did my convocation last year too and I decided to start applying for some scholarships, so that after NYSC, I could further my studies through assisted funds.

Getting my statement of result, my certificate, passport and other requirements were not difficult, but I needed my transcript to proceed. I went to school to make enquiries, only to be told that the thing can only be processed online through etx-ng.

I placed the order on ETX on November 15. Before I did, I had a chat with their customer support, who told me that they process it within 4 to 6 weeks. It's been 3 months now, and I still don't have anything. I've written them series of emails, called their numbers, sent messages to them via their contact form and on whatsapp and all efforts have been fruitless. I went to OAU to tender my complaints but they till now, I don't have it and they couldn't do much, afterall the order was through ETX.

I went online to read their reviews and saw that some people have been waiting for @etxng
to send their transcripts for more than a year, some two! I think it's high time we all came out to call OAU and other institutions to stop using these scammers and stop wasting our time and future. I graduated with a first class, and I know I have opportunities waiting for me, but without this, I can only wait while the opportunities pass before my eyes. 

Even if the issues are from institutions as ETX-NG sometimes claim, the least their customer support could do is to keep applicants informed of any developments on their applications, as well as respond to their messages, but they don't. Many complaints are on their twitter handle, facebook page, as well as on websites like nairaland; but ETX-NG turned deaf ears to them.

Support this movement by signing this petition now, and let's charge institutions to stop using etx and start using their own electronic portals!

@etxng services should be stopped!!! They're a total scam!