Web Based Business - Your Web Hosting Provider

You're believing About taking that leap of faith and building a on-line company, joining another 125 million entrepreneurs who populate today's web. So you speak to a friends, you do a little research on site designers and perhaps you even telephone one.

Baby steps. No Have to jump in head first, right? Right. However, at some point, you're going to go shopping for a free WordPress hosting Now, whether you are a whole noobie at this HTML stuff, or you just want to migrate your existing site to a host which puts you , selecting the most appropriate host ai not all that easy.
They're in it for the money. Client care might be wholly non-existent. Your site designer has built your site on a host server, place unknown. Heck, it may be server in certain college dorm room for whatever you understand. So, host resellers must be crossed off the list before you start shopping around.

So, what do you Search for? Client care. You need it built into the corporate culture of the internet host. You want every individual who works at the hosting company to have your welfare at heart - from the cleaning team to the high tech geeks who keep those racks of servers up and running - 100 percent of their time.

The question Then becomeshow can you recognize a host which emphasizes client care? Well, there are a few"tells" that will tip you off. Note them as you shop for your internet server, comparing low costs, plenty of features, customer specials, hand-holding and infinite patience. That is a host you want in your team. And really, your web host IS a part of your on-line business group.

So here are a Few things to search for before you sign on the dotted line and get locked into a 12-month contract which sinks beneath the weight of its legalese boilerplate.

1. Check the Web site.

If the website Text is about the internet host, that internet host ain't about you. You do not want to read a bunch of attributes. All superior servers provide the very same attributes so who cares.

Instead, read What steps does the server make to help you with your digital road to success? Can you call a rep any moment, night or day? And will that rep pour himself a strong cup of coffee and spend two hours describing how to put in a secure checkout?

Read all about It on the web site. Is your focus on the host, or is it on you? Client care is all about you. And if customer care is a core principle of the internet host, then you come first - even if that rep must knock down four cups of Kona to receive your shopping cart working as it should.

2. How many Ways can you get help?

Oh, this really is a Definite"tell" when it comes to how a host provider treats its clientele.

Some hosts only Permit you to contact them through email. That is great when your website has disappeared from web radar. You want to get your site back online like NOW, man!

The more ways It's possible to contact your hosting company, or even better still, the more ways they can contact you, reveals the significance of client care as part of their corporate culture of your web host.

At the Least, you want a toll-free phone number.

You Need access To the ideal person if you want it even at 3:00 AM and you can not sleep and you've got a question and want an answer - NOW. A toll-free number is very comforting, especially for noobs using a listing of questions that's longer than that week's shopping list.

Some web hosts Will telephone you, averting that bothersome"Please hold, your call is important to us" time.

Some web hosts Provide a call back feature so that you aren't stuck on the phone"waiting for the upcoming available agent." Click the"Call Me" link, enter your telephone number and you will get a call back - usually within seconds.

Fantastic tip: Write Down your questions so you can find the answers you need ASAP. A good rep is really a caring rep but he is not a mind reader thus know what needs to be addressed.

3. How many Times do you listen from your web host?

Most of us get An auto-responder every month or three weeks. It is the reception showing the fees that the host only made for your credit card.

That's about it. Consider it. When do you hear from the web host? If you're like most site owners, it is only when you owe them money: they've made a charge or, heaven forbid, your credit card has expired and your site will be removed unless payment is made within the next 15 minutes! Not the type of web server you desire.

Look for helpful Tips, a newsletter, a collection of suggestions in your inbox. (be certain to white list your web host if it sends out regular industry updates so that this cutting edge info doesn't end up in the spam box.)

A good web host Is completely pro-active and engaged in the accomplishment of your business. It costs 10 times as much to acquire a new client than it does to keep an existing customer and you better believe that internet hosting CEOs know that. They want to keep you happy. Heck, you could even receive a holiday greeting card!

4. Are you Talking to a human?

Press 1 for technology support. Press two for billing questions. Press three for layout service. It is the scourge of contemporary company communications - particularly when it comes to tech support.

And there's Nothing more frustrating than getting a techie when, in reality, you want to modify your credit card number. "Ohhhh, you need to talk to somebody in billing. Let me move you." Put the phone on speaker and expect no clients call as you're waiting for something as simple as changing your billing information.)

So, is there a Clear distinction recorded on the contact us page? A tech support amount? A billing and balances number? A hand-holder number who will walk you through the installation of a site to your site, or help you design a searchable site migration, full with a d-base how big refrigerator box!

A single, Toll-free amount is a good beginning but you want alternatives to ensure you've got the perfect person on the telephone.

Furthermore, If you Are not getting the satisfaction you want from rep A, request to talk to a manager. Still no gratification? Today you'll see some activity if client care is core to the corporate culture.

5. How long has the web host been in business?

A great Indicator of how free WordPress hosting treat their clients. We are apt to stay with people who treat us nicely. We are apt to ditch the dogs. Thus, start looking for a company with at least 10 years in hosting business web sites.

It says that a lot About the quality of customer care.

1 last note. If you do not know thing 1 about building a web site, go with the host which offers a whole lot of tools - plug-in modules, free shopping carts, multiple layers of safety - all of the features you need to turn that electronic vision in to online reality.

If customer care Isn't a core value of the internet host, you need out. No contracts. That works for the sake of the host, NOT the company owners who reside on the host servers. Look for a money-back assurance, a lot of telephone, email and chat features, a purse of website construction tools and a human who answers the telephone, slurps down a double shot latte and assists you position that vid-clip in only the ideal place.

Remember, your Web success contributes to the achievement of their internet host and clever host owners comprehend this. They cultivate it by supplying every thing and every one you need to construct and launch a successful site.

TheCustomer care MUST be a part of this corporate culture of your green hosting supplier. When it is not, imagine what.

You picked the Wrong web host. Strike one.