Hold Toyota Accountable for 2008-2022 Tacoma Super White peeling paint

Started

January 6, 2022

Petition to

Toyota Motor Company

Signatures: 7,448Next Goal: 7,500

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Why this petition matters

Started by connor maggzz

Toyota Motors REFUSES to acknowledge and make right a paint defect of SUPER WHITE CODE 040. Tacoma owners have been dealing with this as far back as 2008. Thousands of disgruntled Toyota Tacoma owners have been stuck holding the bag after their paint has begun to peel off on their brand new or used vehicles. Specifically paint code "SUPER WHITE" or "040" only to be met with a combative TOYOTA DEALER and an especially combative headquarters located in Plano, Texas.

To give one context: You buy a new or used vehicle estimating between $30,000-$55,000. You are happy with your purchase. 5,000 miles later, your new vehicle begins to flake paint off to the primer right before your eyes. Your first response is to contact the dealer. The dealer tells you that there are several vehicles manufactured in the same facility that have the SAME problem. You get excited because that means Toyota will take responsibility. You come to find out every single vehicle model with the paint code 040 is covered under their campaign.. except yours. You plead with toyota to help you. They tell you "We have not gotten enough complaints to care about this". You feel tossed aside. They do not give you external resources to help you. You are now not only responsible for overpriced monthly car payment, you are responsible for a botched paint job that costs $5,000 to fix. Mere pennies for a conglomerate yet a massive amount of money to you.

Does this seem fair?

For years, certain Toyota, Lexus and Scion vehicles have been plagued by peeling white paint, a problem resulting from exposure to sunlight over time.

The Japanese automaker is aware of that and calls it a “manufacturing defect,” but no real action was taken and customers whose paint warranty has expired are out of luck.

Many have complained, though, and now things have changed. EXCEPT FOR TACOMA OWNERS

According to CBC, letters sent by Toyota to car owners mention a new "warranty enhancement program" that covers the following years and models of vehicles with the original Blizzard Pearl or Super White paint:

2008-2009 Lexus GX 470
2008-2017 Toyota Avalon
2008-2017 Toyota Camry
2008-2017 Toyota Camry Hybrid
2008-2017 Toyota RAV4
2009-2018 Toyota Corolla
2010-2015 Toyota 4Runner
2011-2015 Scion xB

2012-2015 Scion iQ
Owners who have received or will soon receive a letter by mail (make sure Toyota Canada has your valid address) can schedule an appointment with their dealer to have the necessary repairs done at no cost.

My Toyota Tacoma was manufactured within the same date as the above vehicles, it was manufactured in the same facility, it even has the same color code 040 as the: "Toyota White Paint Recall (CSP) ZKG Coverage for Peeling of Factory-Applied Paint Remedy" cars included in said program.

Why is Toyota refusing to accept responsibility for a factory issue they caused? Why are we being treated like an enemy instead of a customer, and furthermore, why is it this difficult to be heard over a $5,000 problem that is massive to the general consumer yet incredibly small for the conglomerate giant Toyota? We should refuse to spend hard earned money on a company that refuses to acknowledge a problem that they caused and can easily fix.

I truly hope Toyota takes the proper steps to act like the brand they were once seen as: Great. For the time being, we are met with mediocrity and malice.

Since a new thread seems to pop up every week here are the links to the existing threads on issues with the Super White 040 Paint failures:

2017 paint peeling off
https://www.tacomaworld.com/threads/2017-paint-peeling-off.677981/#post-23879019

Paint flaking off my 2017 Tacoma
https://www.tacomaworld.com/threads/paint-flaking-off-my-2017-tacoma.592147/

Paint Flaking Off
https://www.tacomaworld.com/threads/paint-flaking-off.678625/

WHITE PAINT TACOMAS
https://www.tacomaworld.com/threads/white-paint-tacomas.685854/

Super White 040
https://www.tacomaworld.com/threads/super-white-040.686466/

Super White Paint Peeling
https://www.tacomaworld.com/threads/super-white-paint-peeling.686196/

Paint Peel Super White
https://www.tacomaworld.com/threads/paint-peel-super-white.666685/

2017 Super White Paint Problem
https://www.tacomaworld.com/threads/2017-super-white-paint-problem.502232/

14 Tacoma SuperWhite 040 Peeling
https://www.tacomaworld.com/threads/14-tacoma-superwhite-040-peeling.673060/

WTF, PAINT FLAKING OFF?!? Anyone else?
https://www.tacomaworld.com/threads/wtf-paint-flaking-off-anyone-else.658924/

2017 Paint Issues
https://www.tacomaworld.com/threads/2017-paint-issues.536165/page-16